IBM Support

IJ30903: SOME QRADAR NETWORK INSIGHTS (QNI) APPLIANCES CANNOT BE SETUP TO CONNECT TO QRADAR ON CLOUD ENVIRONMENTS

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APAR status

  • Closed as program error.

Error description

  • Virtual QRadar Network Insights QNI (6500) and 1940/6600 40Gbps
    appliance types cannot be setup to connect to QRadar On Cloud
    (QRoC) due to variables within the setup_qradar_host.py script.
    Messages similar to the following might be visible when this
    issue occurs:
    Skipping apply VPN action: This host does not support VPN
    actions.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.3 FixPack
    1 and 7.4.1 FixPack 2 QRoC InterimFix.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.3 FixPack
    1 and 7.4.1 FixPack 2 QRoC InterimFix.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ30903

  • Reported component name

    QR INCIDENT FOR

  • Reported component ID

    5725QIFSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-02-16

  • Closed date

    2021-07-13

  • Last modified date

    2021-07-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR INCIDENT FOR

  • Fixed component ID

    5725QIFSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU008","label":"Security"},"Product":{"code":"SS6E69","label":"IBM QRadar Network Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732"}]

Document Information

Modified date:
14 July 2021