APAR status
Closed as program error.
Error description
Performing a "Deploy Changes" function on December 31 2020 can cause a QRadar deployment to stop functioning as expected. This issue is related to the function that validates a license key. Messages similar to the following might be visible in var/log/qradar.log when this issue occurs: [ecs-ec-ingress.ecs-ec-ingress] [main] com.eventgnosis.ecs: [INFO] [NOT:6000][X.X.X.X/- -] [-/- -]Waiting for valid license... [ecs-ep.ecs-ep] [main] com.eventgnosis.ecs: [INFO] [NOT:6000][X.X.X.X/- -] [-/- -]Waiting for valid license... [ecs-ec.ecs-ec] [main] com.eventgnosis.ecs: [INFO] [NOT:6000][X.X.X.X/- -] [-/- -]Waiting for valid license.. Note: This affects a manual "Deploy changes" function or any that are performed automatically (example: AutoUpdate)
Local fix
For more detailed information, please see the following Flash Notification: https://ibm.biz/BdfDdV An issue report and FAQ is available for IJ30161 from QRadar Support. For more information, see: https://www.ibm.com/support/pages/node/6398674
Problem summary
This issue was fixed in QRadar QRM QVM release of 7.3.3 FixPack 7 and 7.4.2 FixPack 1.
Problem conclusion
This issue was fixed in QRadar QRM QVM release of 7.3.3 FixPack 7 and 7.4.2 FixPack 1.
Temporary fix
Comments
APAR Information
APAR number
IJ30161
Reported component name
QRADAR SOFTWARE
Reported component ID
5725QRDSW
Reported release
730
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-01-06
Closed date
2021-01-13
Last modified date
2021-01-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
QRADAR SOFTWARE
Fixed component ID
5725QRDSW
Applicable component levels
[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730"}]
Document Information
Modified date:
14 January 2021