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IJ30161: A QRADAR "DEPLOY CHANGES" PERFORMED ON DECEMBER 31 2020 CAN CAUSE QRADAR FUNCTIONALITY ISSUES

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APAR status

  • Closed as program error.

Error description

  • Performing a "Deploy Changes" function on December 31 2020 can
    cause a QRadar deployment to stop functioning as expected.
    This issue is related to the function that validates a license
    key.
    Messages similar to the following might be visible in
    var/log/qradar.log when this issue occurs:
    [ecs-ec-ingress.ecs-ec-ingress] [main] com.eventgnosis.ecs:
    [INFO] [NOT:6000][X.X.X.X/- -] [-/- -]Waiting for valid
    license...
    [ecs-ep.ecs-ep] [main] com.eventgnosis.ecs: [INFO]
    [NOT:6000][X.X.X.X/- -] [-/- -]Waiting for valid license...
    [ecs-ec.ecs-ec] [main] com.eventgnosis.ecs: [INFO]
    [NOT:6000][X.X.X.X/- -] [-/- -]Waiting for valid license..
    Note: This affects a manual "Deploy changes" function or any
    that are performed automatically (example: AutoUpdate)
    

Local fix

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 FixPack
    7 and 7.4.2 FixPack 1.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 FixPack
    7 and 7.4.2 FixPack 1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ30161

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-06

  • Closed date

    2021-01-13

  • Last modified date

    2021-01-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730"}]

Document Information

Modified date:
14 January 2021