IBM Support

IJ30017: DISKSPACE SENTINEL MONITORS DOCKER PARTITIONS AND CAN GENERATE DISK SENTRY NOTIFICATION MESSAGES

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APAR status

  • Closed as program error.

Error description

  • The QRadar Disk Space sentinel monitors docker partitions and
    can therefore generate an error similar to the following:
    "Disk Sentry has detected that one or more storage partitions
    are not accessible."
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue occurs:
    [hostcontext.hostcontext] [Thread-4076]
    com.q1labs.hostcontext.ds.DiskSpaceSentinel: [ERROR]
    [NOT:0000003000][127.0.0.1/- -] [-/- -]Error testing
    availability of partition
    /store/docker-data/engine/VMware-42-26-e3-8f-f6-00-12-7c-6e-14-e
    f-c8-ed-28-c1-ea/containers/8893cc4d6c8f69f64a42047d1eaa0ac37ab2
    fb7b93af94167c7950fec236907b/mounts/shm, assuming NOT available
    [hostcontext.hostcontext] [Thread-4076] java.io.IOException: No
    such file or directory
    [hostcontext.hostcontext] [Thread-4076] at
    java.io.UnixFileSystem.createFileExclusively(Native Method)
    [hostcontext.hostcontext] [Thread-4076] at
    java.io.File.createTempFile(File.java:2035)
    [hostcontext.hostcontext] [Thread-4076] at
    com.q1labs.hostcontext.ds.PartitionTester$PartitionTesterThread.
    run(PartitionTester.java:180)
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.3 FixPack
    1 and 7.3.3 FixPack 9.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.3 FixPack
    1 and 7.3.3 FixPack 9.
    

Temporary fix

Comments

  • For additional information regarding disk space, review the
    following resource:
    
    Disk Space 101 : https://ibm.biz/BdffyK
    

APAR Information

  • APAR number

    IJ30017

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    741

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-12-21

  • Closed date

    2021-07-13

  • Last modified date

    2021-07-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"741"}]

Document Information

Modified date:
23 July 2021