IBM Support

IJ28776: ASSET.ISRUNNING CHECKBOX NOT UPDATING WHEN THE DOWNTIME HISTORY IS MODIFIED

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    In asset application when you delete a downtime record from
    managed downtime history action, system is
    not recalculating downtime on Total Downtime field
    (ASSET.TOTDOWNTIME).
    For this issue we have APAR IJ25476.
    https://www.ibm.com/support/pages/apar/IJ25476
    
    But APAR IJ25476 will only corrects the downtime issue in new
    asset records. It will not fix asset records with a downtime
    history that was created/modified before the APAR fix was
    applied.
    This new APAR should modify the fix (from APAR IJ25476) so that
    it will recalculate also for those records created/modified
    before the fix  was applied. This recalculation (performed by
    ModDowntimeHistSet::execute) would only occur after the Modify
    Downtime History dialog is opened/closed.
    
    
    STEPS TO REPRODUCE:
    1. Go to ASSET app, select asset 1002
    2. Check the state of Asset Up? checkboxAsset Up? -> checked ->
    OK
    3. Status Date is empty -> OK
    Total Downtime: 0:00 -> OK
    4. From More Actions menu -> Click on Report Downtime
    5. Click on Report Downtime
     Start Date: 14/08/20 03:46
     End Date: 21/08/2020 03:46
     Hours: 168:00
     Downtime Code: BRKDWN
     Downtime Type: Operational
    6. Save the Report Downtime
    7. Total Downtime: is now 168:00, which is OK
     Now we decide to remove this record from Downtime history
       (ASSETSTATUS) because we made a mistake  and need to correct
      this.
    8. Go to Manage Downtime History and remove the last entry of
    168.00 Downtime hours
    
    RESULTS: Total Downtime: 168:00 -> Not OK. This should be
    recalculated over the total assetstatus records.
    Also, Asset.IsRunning checkbox not updating when the downtime
    history is modified.
    
    EXPECTED RESULTS: Total Downtime: 00:00 -> since we removed the
    last entry from the Manage Downtime History and the
    Asset.IsRunning checkbox to be updated when the downtime
    history is modified.
    
    REPORTED IN VERSION:
    MAM 7.6.1.1
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ASSET.ISRUNNING CHECKBOX NOT UPDATING WHEN THE DOWNTIME      *
    * HISTORY IS MODIFIED                                          *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ28776

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-16

  • Closed date

    2021-05-20

  • Last modified date

    2021-05-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Version":"All Versions"}]

Document Information

Modified date:
02 July 2021