IBM Support

IJ28512: JUNIPER JUNOS DEVICE BACKUP FAILURE WHEN ACL REFERENCES A PREFIXLIST WHICH DOES NOT CONTAIN A LIST OF IP ADDRESSES

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APAR status

  • Closed as program error.

Error description

  • Administrators might notice that a Juniper JunOS device might
    fail to backup when an access control list references a prefix
    list which does not contain a list of IP addresses or CIDRs.
    
    
    Look for similar messages in
    /var/log/qradar.log
    [tomcat-rm.tomcat-rm] [Adapter Backup Job]
    com.q1labs.simulator.jobs.DeviceAdapterBackupJob: [ERROR]
    [NOT:0000003000][9.175.220.190/- -] [-/- -]java.lang.Exception:
    Don't know how to nbits yet at /usr/share/ziptie-server/adapters
    /ziptie.adapters.juniper.junos_2020.04.08143009/scripts/ZipTie/A
    dapters/Juniper/JUNOS/Parsers.pm line 1637.
     at org.ziptie.serve
    
    r.job.AbstractAdapterTask.execute(AbstractAdapterTask.java:157)
    
    at org.ziptie.server.dispatcher.Operation.execute(Operation.java
    :100)
     at org.ziptie.server.dispatcher.OperationExecutor$JobThre
    ad.runJob(OperationExecutor.java:686)
     at org.ziptie.server.disp
    atcher.OperationExecutor$JobThread.run(OperationExecutor.java:56
    3)
    Caused by: javax.xml.ws.soap.SOAPFaultException: Don't know
    how to nbits yet at /usr/share/ziptie-server/adapters/ziptie.ada
    pters.juniper.junos_2020.04.08143009/scripts/ZipTie/Adapters/Jun
    iper/JUNOS/Parsers.pm line 1637.
     at com.sun.xml.ws.fault.SOAP11
    Fault.getProtocolException(SOAP11Fault.java:188)
     at com.sun.xml
    .ws.fault.SOAPFaultBuilder.createException(SOAPFaultBuilder.java
    :116)
     at com.sun.xml.ws.client.sei.SyncMethodHandler.invoke(Syn
    cMethodHandler.java:119)
     at com.sun.xml.ws.client.sei.SyncMetho
    dHandler.invoke(SyncMethodHandler.java:89)
     at
    com.sun.xml.ws.client.sei.SEIStub.invoke(SEIStub.java:118)
     at
    com.sun.proxy.$Proxy95.backup(Unknown Source)
     at org.ziptie.ser
    ver.job.backup.BackupTask.performTask(BackupTask.java:74)
     at or
    g.ziptie.server.job.AbstractAdapterTask.execute(AbstractAdapterT
    ask.java:142)
    

Local fix

  • Local Fix
    No workaround available
    APARs identified with no
    workaround may require a software delivery to resolve. This
    reported issue will be considered for a future release and
    administrators can subscribe to the APAR to get updates by
    clicking on the Subscribe button on the right side of this page
    or ask a question about this APAR in our?Support Forums
    
    https://ibm.biz/qradarforums?
    

Problem summary

  • QRADAR-QRM-ADAPTER-BUNDLE-2021.04-09155130
    
    This issue has been resolved in Risk Manager Adapters Bundle
    with ID 2021.04-09155130 (Adapters Bundle 17)
    

Problem conclusion

  • QRADAR-QRM-ADAPTER-BUNDLE-2021.04-09155130
    
    This issue has been resolved in Risk Manager Adapters Bundle
    with ID 2021.04-09155130 (Adapters Bundle 17)
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ28512

  • Reported component name

    QR RISK MANAGER

  • Reported component ID

    5725QRMSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-02

  • Closed date

    2021-05-19

  • Last modified date

    2021-05-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR RISK MANAGER

  • Fixed component ID

    5725QRMSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQQU","label":"IBM Security QRadar Risk Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730"}]

Document Information

Modified date:
20 May 2021