IBM Support

IJ27033: WINCOLLECT CAN ASSIGN INCORRECT IP ADDRESSES FOR WINDOWS COMPUTERS DUE TO DNS LOOKUP REFRESH

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • WinCollect can assign incorrect IP addresses for Windows
    Computers due to issues with DNS Lookup refreshing.
    The 'OriginatingComputer=ipaddress' being written into the
    event by WinCollect can be incorrect.
    

Local fix

  • No workaround available.
    APARs identified with no workaround may require a software
    delivery to resolve. This reported issue will be considered for
    a future release and administrators can subscribe to the APAR
    to get updates by clicking on the Subscribe button on the right
    side of this page or ask a question about this APAR in our
    Support Forums.
    https://ibm.biz/qradarforums
    

Problem summary

  • WinCollect can assign incorrect IP addresses for Windows
    Computers due to issues with DNS Lookup refreshing.
    The 'OriginatingComputer=ipaddress' being written into the
    event by WinCollect can be incorrect.
    

Problem conclusion

  • This APAR has been fixed in WinCollect version 7.3.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ27033

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-08-14

  • Closed date

    2021-05-04

  • Last modified date

    2021-05-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730"}]

Document Information

Modified date:
05 May 2021