IBM Support

IJ26131: 'FAILED TO LOAD DATA' ERROR DISPLAYED IN THE QRADAR DSM EDITOR WINDOW

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APAR status

  • Closed as program error.

Error description

  • A 'failed to load data' message can be displayed in the QRadar
    DSM Editor while performing Event mapping.
    Example steps that can generate this error:
    1) Open the Event mapping tab in DSM Editor for LS type
    "Windows Security Event Log"
    2) Filter for event with ID=1 &
    category="Microsoft-Windows-Sysmon/Operational"
    3) Override that event with any other event (does not matter
    which one), and save the changes.
    4) Reload DSM editor, and notice error "failed to load data"
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occuring:
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
    com.q1labs.frameworks.session.SessionContext: [ERROR] 1 leak(s)
    detected in session context:
    674653b8-3534-4a93-89bd-eb847e052a44
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
    com.q1labs.frameworks.session.SessionContext: [ERROR]
    java.sql.PreparedStatement leak detected. Object created in
    following code path
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
    java.lang.Exception
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
     at
    com.q1labs.frameworks.session.BaseWrapper.<init>(BaseWrapper.jav
    a:16)
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
     at
    com.q1labs.frameworks.session.PreparedStatementWrapper.<init>(Pr
    eparedStatementWrapper.java:35)
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
     at
    com.q1labs.frameworks.session.ConnectionWrapper.prepareStatement
    (ConnectionWrapper.java:262)
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
     at
    com.ibm.si.data_ingestion.api.impl.application.ApplicationAPIImp
    l.getMappings(ApplicationAPIImpl.java:262)
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
     at
    com.ibm.si.data_ingestion.api.v7_0.application.ApplicationAPI.ge
    tEventMappings(ApplicationAPI.java:175)
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
    org.postgresql.util.PSQLException: The column name lc_name was
    not found in this ResultSet.
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
     at
    org.postgresql.jdbc.PgResultSet.findColumn(PgResultSet.java:2593
    )
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
     at
    org.postgresql.jdbc.PgResultSet.getString(PgResultSet.java:2467)
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
     at
    com.mchange.v2.c3p0.impl.NewProxyResultSet.getString(NewProxyRes
    ultSet.java:3342)
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
     at
    org.apache.openjpa.lib.jdbc.DelegatingResultSet.getString(Delega
    tingResultSet.java:187)
    [tomcat.tomcat]
    [/console/restapi/api/application/data_ingestion/mappings/12]
     at
    com.ibm.si.data_ingestion.api.impl.application.ApplicationAPIImp
    l.getMappings(ApplicationAPIImpl.java:284)
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.2.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ26131

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-09

  • Closed date

    2020-11-27

  • Last modified date

    2020-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732"}]

Document Information

Modified date:
28 November 2020