IBM Support

IJ26096: WHEN RUNNING QNI IN ADVANCED MODE MESSAGES '...[ERRNO 24] TOO MANY OPEN FILES' ARE WRITTEN TO QRADAR LOGGING

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APAR status

  • Closed as program error.

Error description

  • When running QRadar Network Insights in Advanced Mode, repeated
    messages similar to the following can sometimes be observed
    being written to /var/log/qradar.log:
    TikaServer (6690) - ERROR - Error starting subprocess: [Errno
    24] Too many open files
    TikaServer (6690) - ERROR - Error starting subprocess: [Errno
    24] Too many open files
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 FixPack
    5, 7.4.1 FixPack 1 and 7.4.2.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 FixPack
    5, 7.4.1 FixPack 1 and 7.4.2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ26096

  • Reported component name

    QR INCIDENT FOR

  • Reported component ID

    5725QIFSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-07

  • Closed date

    2020-11-27

  • Last modified date

    2020-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR INCIDENT FOR

  • Fixed component ID

    5725QIFSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SS6E69","label":"IBM QRadar Network Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732"}]

Document Information

Modified date:
28 November 2020