IBM Support

IJ25800: OFFENSES CAN BE CLOSED WITH NO APPROPRIATE REASON FOR CLOSE BEING SELECTED

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APAR status

  • Closed as program error.

Error description

  • Offense Closed Reason can be blank for an offense if a
    previously used Reason for Close has been removed from the list
    and a QRadar user clicks OK without making another selection
    from drop-down.
    When this occurs, the closing reason for the affected offense
    displays as NULL in Offense reports.
    

Local fix

  • Ensure to select a proper reason from the available drop dwon
    list options.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.2.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ25800

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    733

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-23

  • Closed date

    2020-11-27

  • Last modified date

    2020-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"733"}]

Document Information

Modified date:
28 November 2020