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IJ23415: 'APPLICATION ERROR' WHEN ATTEMPTING TO CLOSE OPEN OFFENSES USING DASHBOARD WIDGET

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APAR status

  • Closed as program error.

Error description

  • 'Application Error' can occur when attempting to close open
    offenses using Dashboard widget.
    For Example:
    1. Go to Dashboard
    2. Show dashboard -> threat and security monitoring
    3. Pick offense via the offense widgets (Most recent/Most
    severe offenses)
    4. When in the offense, select Actions -> Close
    5. Application error is displayed
    Messages similar to the following might be visible in
    /car/log/qradar.log when this issue is occurring:
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]
    com.q1labs.uiframeworks.action.ExceptionHandler: [ERROR]
    [NOT:0000003000][127.0.0.1/- -] [-/- -]An exception occurred
    while processing the request:
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]
    com.ibm.si.content_management.utils.ApplicationErrorStateExcepti
    on
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.sem.ui.action.MaintainProperties.findNextForward(Main
    tainProperties.java:230)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.sem.ui.action.MaintainProperties.updatePropertiesSecu
    re(MaintainProperties.java:80)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.sem.ui.action.MaintainProperties.updateProperties(Mai
    ntainProperties.java:213)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
    Impl.java:90)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:55)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    java.lang.reflect.Method.invoke(Method.java:508)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.struts.actions.DispatchAction.dispatchMethod(Dispatch
    Action.java:280)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.struts.actions.DispatchAction.execute(DispatchAction.
    java:216)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.uiframeworks.actions.DispatchAction.execute(DispatchA
    ction.java:64)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.struts.action.RequestProcessor.processActionPerform(R
    equestProcessor.java:484)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.uiframeworks.action.RequestProcessor.processActionPer
    form(RequestProcessor.java:101)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.struts.action.RequestProcessor.process(RequestProcess
    or.java:275)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.struts.action.ActionServlet.process(ActionServlet.jav
    a:1482)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.uiframeworks.action.ActionServlet.process(ActionServl
    et.java:122)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.struts.action.ActionServlet.doPost(ActionServlet.java
    :525)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    javax.servlet.http.HttpServlet.service(HttpServlet.java:661)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:231)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.ja
    va:52)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:193)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.uiframeworks.servlet.AddUserHeaderFilter.doFilter(Add
    UserHeaderFilter.java:86)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:193)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.uiframeworks.servlet.ThreadNameFilter.doFilter(Thread
    NameFilter.java:53)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:193)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.core.ui.filters.StrutsParamFilter.doFilter(StrutsPara
    mFilter.java:41)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:193)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.uiframeworks.postauthredirect.PostLoginRedirectFilter
    .doFilter(PostLoginRedirectFilter.java:70)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:193)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.uiframeworks.auth.AuthenticationVerificationFilter.do
    Filter(AuthenticationVerificationFilter.java:304)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:193)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.uiframeworks.auth.PersistentSessionFilter.doFilter(Pe
    rsistentSessionFilter.java:89)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:193)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.uiframeworks.auth.SecAuthenticationFilter.doFilter(Se
    cAuthenticationFilter.java:132)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:193)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.ibm.si.console.cors.ProcessCorsFilter.doFilter(ProcessCorsFi
    lter.java:159)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:193)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.uiframeworks.encoding.AddEncodingToRequestFilter.doFi
    lter(AddEncodingToRequestFilter.java:56)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:193)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.uiframeworks.servlet.DestroySessionFilter.doFilter(De
    stroySessionFilter.java:26)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:193)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [user@127.0.0.1 (8795)
    /console/do/sem/properties]    at
    com.q1labs.uiframeworks.servlet.AddHSTSHeaderFilter.doFilter(Add
    HSTSHeaderFilter.java:22)
    

Local fix

  • Close the Offense via the Offense tab in the QRadar User
    Interface.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.0 Fix Pack
    3 and 7.3.3 FixPack 4.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.0 Fix Pack
    3 and 7.3.3 FixPack 4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ23415

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-10

  • Closed date

    2020-06-16

  • Last modified date

    2020-07-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732"}]

Document Information

Modified date:
15 July 2020