IBM Support

IJ21198: DER ENCODED CERTIFICATE IS ACCEPTED BY QRADAR BUT THEN DOES NOT WORK AS EXPECTED

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APAR status

  • Closed as program error.

Error description

  • It has been identified that QRadar install-ssl-cert.sh allows
    DER encoded certificate files to be copied to QRadar, but
    QRadar does not work as expected with this format of
    certificate files.
    

Local fix

  • Convert the DER encoded certificate to PEM type and retry.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.2.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ21198

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-11-26

  • Closed date

    2020-11-27

  • Last modified date

    2020-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730"}]

Document Information

Modified date:
28 November 2020