IBM Support

IJ20540: QNI FLOWS INTO QRADAR ARE DECREASED AND/OR STOP SENDING ENTIRELY

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APAR status

  • Closed as program error.

Error description

  • It has been identified that in some instances QRadar Network
    Insights can decrease and/or stop sending flows into QRadar
    when associated decapper/tika threads are in a stuck state.
    

Local fix

  • Temporarily change from Advanced (High) inspection to Enriched
    (Med) inspection.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 Fix Pack
    3 and 7.4.0 Fix Pack 1.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 Fix Pack
    3 and 7.4.0 Fix Pack 1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ20540

  • Reported component name

    QR INCIDENT FOR

  • Reported component ID

    5725QIFSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-10-28

  • Closed date

    2020-04-15

  • Last modified date

    2020-04-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR INCIDENT FOR

  • Fixed component ID

    5725QIFSW

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS6E69","label":"IBM QRadar Network Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}]}]

Document Information

Modified date:
16 April 2020