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IJ18610: APPS CONTAINING A NULL PAYLOAD IN ARIEL_PROPERTY_EXPRESSION DATABASE TABLE FAIL TO INSTALL AT QRADAR 7.3.2 PATCH 3

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APAR status

  • Closed as program error.

Error description

  • It has been identified that after patching to QRadar 7.3.2
    patch 3, QRadar Apps that have a null payload in the database
    table ariel_property_expression (eg. Cb Defense App for IBM
    QRadar) fail to install.
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [tomcat.tomcat] [admin@127.0.0.1]
    com.ibm.si.content_management.Content: [ERROR]
    [NOT:0000003000][127.0.0.1/- -] [-/- -]Failed to import
    [device_ext]
    [tomcat.tomcat] [admin@127.0.0.1] java.lang.NullPointerException
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.utils.ContentMgmtChangeTracker.bui
    ldChanges(ContentMgmtChangeTracker.java:176)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.utils.ContentMgmtChangeTracker.bui
    ldUpdateChanges(ContentMgmtChangeTracker.java:72)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.Content.updateContent(Content.java
    :4876)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.Content.importContent(Content.java
    :3609)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.Content.importCustomContent(Conten
    t.java:3832)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.ContentManager.importContent(Conte
    ntManager.java:1922)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.ContentManager.doImport(ContentMan
    ager.java:3874)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.data_ingestion.api.impl.cmt.install.ExtensionInstalle
    r.doImport(ExtensionInstaller.java:166)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.data_ingestion.api.impl.cmt.install.ExtensionInstalle
    r.installExtension(ExtensionInstaller.java:71)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.data_ingestion.api.impl.cmt.tasks.InstallExtensionTas
    k.runTask(InstallExtensionTask.java:82)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.frameworks.taskmanagement.Task.run(Task.java:108)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    java.util.concurrent.Executors$RunnableAdapter.call(Executors.ja
    va:522)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    java.util.concurrent.FutureTask.run(FutureTask.java:277)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec
    utor.java:1160)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe
    cutor.java:635)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    java.lang.Thread.run(Thread.java:812)
    [tomcat.tomcat] [admin@127.0.0.1]
    com.q1labs.frameworks.session.SessionContext: [WARN]
    [NOT:0000004000][127.0.0.1/- -] [-/- -]Attempt made to begin
    nested read-write transaction
    [tomcat.tomcat] [admin@127.0.0.1] java.lang.Exception
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.q1labs.frameworks.session.SessionContext.beginTransaction(Se
    ssionContext.java:997)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.utils.ContentMgmtChangeTracker.bui
    ldChanges(ContentMgmtChangeTracker.java:138)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.utils.ContentMgmtChangeTracker.bui
    ldUpdateChanges(ContentMgmtChangeTracker.java:72)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.Content.updateContent(Content.java
    :4876)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.Content.importContent(Content.java
    :3609)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.Content.importCustomContent(Conten
    t.java:3829)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.ContentManager.importContent(Conte
    ntManager.java:1922)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.content_management.ContentManager.doImport(ContentMan
    ager.java:3874)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.data_ingestion.api.impl.cmt.install.ExtensionInstalle
    r.doImport(ExtensionInstaller.java:166)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.data_ingestion.api.impl.cmt.install.ExtensionInstalle
    r.installExtension(ExtensionInstaller.java:71)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.data_ingestion.api.impl.cmt.tasks.InstallExtensionTas
    k.runTask(InstallExtensionTask.java:82)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    com.ibm.si.frameworks.taskmanagement.Task.run(Task.java:108)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    java.util.concurrent.Executors$RunnableAdapter.call(Executors.ja
    va:522)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    java.util.concurrent.FutureTask.run(FutureTask.java:277)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec
    utor.java:1160)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe
    cutor.java:635)
    [tomcat.tomcat] [admin@127.0.0.1]    at
    java.lang.Thread.run(Thread.java:812)
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 4.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ18610

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-27

  • Closed date

    2019-09-17

  • Last modified date

    2019-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
17 September 2019