IBM Support

IJ18337: VULNERABILITY MANAGER SCAN JOBS THAT USE ADVANCED RUN SCHEDULE OPTION FAIL TO RUN

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • It has been identified that QRadar Vulnerability Manager scan
    jobs that use the advanced run schedule option fail to run.
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [qvmprocessor.qvmprocessor] [qvmScheduler_Worker-1]
    org.quartz.core.JobRunShell: [ERROR] Job qvmScheduling.113
    threw an unhandled Exception:
    [qvmprocessor.qvmprocessor] [qvmScheduler_Worker-1]
    java.lang.NoSuchMethodError:
    com/q1labs/core/shared/permissions/UserManager.getDeployedUserBy
    Id(J)Lcom/q1labs/core/dao/permissions/light/User; (loaded from
    file:/opt/qradar/jars/q1labs_core.jar by
    sun.misc.Launcher$AppClassLoader@ccd55a90) called from class
    com.q1labs.qvm.workflow.processor.security.user.UserManagerUserL
    ocator (loaded from
    file:/opt/qradar/jars/q1labs_qvmworkflow.jar by
    sun.misc.Launcher$AppClassLoader@ccd55a90).
    [qvmprocessor.qvmprocessor] [qvmScheduler_Worker-1]    at
    com.q1labs.qvm.workflow.processor.security.user.UserManagerUserL
    ocator.getUserByUserId(UserManagerUserLocator.java:44)
    [qvmprocessor.qvmprocessor] [qvmScheduler_Worker-1]    at
    com.q1labs.qvm.workflow.processor.ws.scanprofile.ScanProfileServ
    iceImpl.setLastUserName(ScanProfileServiceImpl.java:2034)
    [qvmprocessor.qvmprocessor] [qvmScheduler_Worker-1]    at
    com.q1labs.qvm.workflow.scheduler.ScheduleScan.executeInternal(S
    cheduleScan.java:50)
    [qvmprocessor.qvmprocessor] [qvmScheduler_Worker-1]    at
    org.springframework.scheduling.quartz.QuartzJobBean.execute(Quar
    tzJobBean.java:114)
    [qvmprocessor.qvmprocessor] [qvmScheduler_Worker-1]    at
    org.quartz.core.JobRunShell.run(JobRunShell.java:206)
    [qvmprocessor.qvmprocessor] [qvmScheduler_Worker-1]    at
    org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadP
    ool.java:548)
    

Local fix

  • Edit the scan profile to use a daily, weekly, or monthly
    schedule.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 GA?
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ18337

  • Reported component name

    QR VULNERABILIT

  • Reported component ID

    5725QVMSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-14

  • Closed date

    2020-01-07

  • Last modified date

    2020-01-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR VULNERABILIT

  • Fixed component ID

    5725QVMSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSHLPS","label":"IBM Security QRadar Vulnerability Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
07 January 2020