IBM Support

IJ17858: DEPLOY FUNCTION TO MANAGED HOSTS CAN FAIL/HANG IN ENVIRONMENTS WITH HUNDREDS OF THOUSANDS OF LOG SOURCES

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APAR status

  • Closed as program error.

Error description

  • It has been identified that QRadar deploys can fail/hang after
    receiving/running the autoupdate-deploy-1607112703-00 script
    contained within AutoUpdate.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • It has been identified that QRadar deploys can fail/hang after
    receiving/running the autoupdate-deploy-1607112703-00 script
    contained within AutoUpdate.
    

Problem conclusion

  • The fix for this issue initially went out with the
    SymantecEndpointProtection DSM release
    DSM-SymantecEndpointProtection-7.3-20190731171226.noarch.rpm,
    but is in all RPMs generated after this date also (July
    31, 2019).
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17858

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-26

  • Closed date

    2019-10-03

  • Last modified date

    2019-10-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
03 October 2019