IBM Support

IJ16960: THE QRADAR PATCH PRETEST FAILS WHEN A BACKUP IS IN 'MISSING' STATE IN THE DATABASE

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APAR status

  • Closed as program error.

Error description

  • It has been identified that the QRadar patch pretest
    /media/updates/pretests/check_backup.sh
    checks for and expects a backup status of "SUCCESS" or "FAILED"
    but the pretest fails when a backup has a status of "MISSING"
    in the QRadar database.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 732 FixPack 5
    and 733.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 732 FixPack 5
    and 733.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ16960

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-17

  • Closed date

    2019-11-05

  • Last modified date

    2019-11-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
05 November 2019