IBM Support

IJ16944: QRADAR USER INTERFACE LOGIN MESSAGE LINE FORMATTING IS NOT WORKING AS EXPECTED

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • It has been identified that when a line break is entered into a
    QRadar User Interface 'Login Message' it is converted into the
    line feed symbol (\n).  When the request is made to generate
    the console login page, the line feed remains in the html as is
    and no new lines are created.
    
    For example:
    1. Navigate to the Admin tab.
    2. Go to System Settings.
    3. Scroll to Login Message, and click Edit.
    4. Enter a new Login Message which contains line breaks.
    5. Save and deploy the changes.
    6. Log out of QRadar.
    Result: The line breaks are not being detected.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ16944

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-17

  • Closed date

    2019-12-06

  • Last modified date

    2019-12-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
06 December 2019