IBM Support

IJ16921: PERFORMING REPEATED 'DEPLOY' CHANGES PRIOR TO BACKEND DEPLOY TASKS COMPLETING CAN CAUSE A SIM RESET TO OCCUR

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APAR status

  • Closed as program error.

Error description

  • It has been identified that a SIM reset can occur when the
    Deploy changes has been repeatedly performed prior to all
    backend Deploy changes functions completing successfully.  It
    is possible that the Magistrate can fail to shutdown cleanly in
    these instances leading to the SIM reset.
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [ecs-ep.ecs-ep] [ECS Runtime Thread]
    com.q1labs.sem.magi.OffenseManagerDelegate: [WARN]
    [NOT:0180003000][127.0.0.1/- -] [-/- -]Magistrate was not
    shutdown cleanly, repairing database tables and files to be
    logged.
    [hostcontext.hostcontext] [reset_sim]
    com.q1labs.hostcontext.core.executor.BaseHostExecutor: [INFO]
    [NOT:0000006000][127.0.0.1/- -] [-/- -]Invoking ResetSim request
    NOTE - A Support case is required to fully investigate and
    identify if this issue is the exact cause of a particular SIM
    reset occurence.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 3.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 3.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ16921

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-14

  • Closed date

    2019-07-25

  • Last modified date

    2019-07-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
25 July 2019