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IJ16698: NEW CUSTOM RULE ENGINE (CRE) THREAD THAT LOADS AFTER A THREAD FAILURE DOES NOT LOAD RULES

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APAR status

  • Closed as program error.

Error description

  • It has been identified that when impacted by APAR IJ04898 it is
    possible that the CRE threads load without rule configuration.
    When this occurs, expected rule correlation of events and
    offense firing can fail to work as expected.
    Messages similar to the following might be visible in
    /var/log/qradar.log indicating this scenario exists in your
    QRadar environment:
    [WARN] [NOT:0000004000][127.0.0.1/- -] [-/- -]CRE Thread CRE
    Processor [x] shut down unexpectedly.
    CRE Processor [9]] com.q1labs.semsources.cre.CREEventProcessor:
    [INFO] [NOT:0000006000][127.0.0.1/- -] [-/- -]Starting CRE
    Processor [27] on EP [212] with rule set [PROPERTY]
    Messages similar to the following might be visible in the QRadar
    User Interface Notifications:
    A CRE Processor thread got shut down abruptly, but a replacement
    one was created.
    

Local fix

  • A manual restart of the ecs-ep process from a command line
    interface connection corrects this condition on affected
    appliances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 patch 3.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 patch 3.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ16698

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-07

  • Closed date

    2019-07-24

  • Last modified date

    2019-07-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
24 July 2019