IBM Support

IJ15735: HAVING AN ENCRYPTED MANAGED HOST WITHIN A DIFFERENT NAT GROUP THAN THE CONSOLE CAUSES DEPLOYS TO FAIL IN QRADAR 7.3.2 P1+

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • It has been identified that having an encrypted Managed Host
    in a different NAT group than the Console causes Deploys to
    fail in QRadar version 7.3.2 P1+
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
    com.q1labs.hostcontext.configuration.ConfigSetUpdater: [ERROR]
    [NOT:0000003000][x.x.x.x/- -] [-/- -]Failed to download and
    process global set
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
    com.q1labs.hostcontext.exception.HostContextConfigException:
    Failed to build local configuration set
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.configuration.ConfigSetUpdater.runLocalTr
    ansformers(ConfigSetUpdater.java:606)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.configuration.ConfigSetUpdater.downloadAn
    dApplyConfiguration(ConfigSetUpdater.java:323)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.configuration.ConfigSetUpdater.startDownl
    oadAndApplyConfiguration(ConfigSetUpdater.java:242)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.configuration.ConfigChangeObserver.update
    Configuration(ConfigChangeObserver.java:259)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.configuration.ConfigChangeObserver.update
    (ConfigChangeObserver.java:341)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.observer.Subject.updateNotify(Subject.jav
    a:84)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.observer.JMSMessageSubject.messageReceive
    d(JMSMessageSubject.java:148)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.frameworks.events.jms.JMSMessageEvent.dispatchEvent(J
    MSMessageEvent.java:107)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.frameworks.events.SequentialEventDispatcher$DispatchT
    hread.run(SequentialEventDispatcher.java:129)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
    Caused by:
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
    com.q1labs.hostcontext.exception.HostContextConfigException:
    Failed to build local configuration set
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.configuration.ConfigSetUpdater.transformL
    ocalConfiguration(ConfigSetUpdater.java:902)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.configuration.ConfigSetUpdater.runLocalTr
    ansformers(ConfigSetUpdater.java:555)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       ... 8 more
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
    Caused by:
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
    com.q1labs.configservices.common.ConfigServicesException:
    Failed to build configuration set for host
    com.q1labs.configservices.schemaext.HostCapabilitiesTypeExt@38b6
    0185
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.configservices.config.localset.LocalSetBuilder.buildC
    onfigSets(LocalSetBuilder.java:79)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.hostcontext.configuration.ConfigSetUpdater.transformL
    ocalConfiguration(ConfigSetUpdater.java:897)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       ... 9 more
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
    Caused by:
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
    java.lang.NullPointerException
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.configservices.config.localset.encrypt.ssh.SshTunnelC
    onfigTransformer$TunnelConfiguration.<init>(SshTunnelConfigTrans
    former.java:702)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.configservices.config.localset.encrypt.ssh.SshTunnelC
    onfigTransformer.createSetupTunnel(SshTunnelConfigTransformer.ja
    va:450)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.configservices.config.localset.encrypt.ssh.SshTunnelC
    onfigTransformer.createSetupTunnelConfigs(SshTunnelConfigTransfo
    rmer.java:323)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.configservices.config.localset.encrypt.ssh.SshTunnelC
    onfigTransformer.createSetupTunnel(SshTunnelConfigTransformer.ja
    va:415)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.configservices.config.localset.encrypt.ssh.SshTunnelC
    onfigTransformer.buildConfiguration(SshTunnelConfigTransformer.j
    ava:176)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.configservices.config.localset.LocalSetTransformerMan
    ager.doTransform(LocalSetTransformerManager.java:174)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.configservices.config.localset.LocalSetTransformerMan
    ager.buildConfiguration(LocalSetTransformerManager.java:246)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.configservices.config.localset.LocalSetBuilder.buildM
    anagedHostConfigSet(LocalSetBuilder.java:191)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       at
    com.q1labs.configservices.config.localset.LocalSetBuilder.buildC
    onfigSets(LocalSetBuilder.java:75)
    [hostcontext.hostcontext]
    [f4e5f480-b9a3-458f-9cc6-9fbf24c51933/SequentialEventDispatcher]
       ... 10 more
    

Local fix

  • Where possible, disable encryption until a QRadar fix pack is
    released to address this issue.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 patch 2.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 patch 2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ15735

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    732

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-25

  • Closed date

    2019-06-03

  • Last modified date

    2019-06-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"732","Edition":""}]

Document Information

Modified date:
03 June 2019