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IJ15494: BULK EDITING/ADDING/DELETING A LARGE NUMBER OF LOG SOURCES CAN GENERATE A JVM EXCEPTION IN QRADAR LOGGING

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APAR status

  • Closed as program error.

Error description

  • It has been identified that when performing a bulk edit
    (including an add or delete) on a large number of Log Sources
    using the API or the Log Source Management app, a message
    similar to the following can sometimes be generated in
    /var/log/qradar.log:
    tomcat[20763]: 05-Feb-2019 19:58:57.275 WARNING
    [ServerHostServices_PersisterTimer]
    com.sun.messaging.jmq.jmsclient.
    ExceptionHandler.logCaughtException [I500]: Caught JVM
    Exception: com.sun.messaging.jms.JMSException:
    [ADD_PRODUCER_REPLY(19)] [C4036]: A broker error occurr
    ed. :[409] [B4183]: Producer can not be added to destination
    objectChangeNotifications2 [Topic], limit of 100 producers
    would be exceeded user=qradar, broker
    =127.0.0.1:7676(7677)
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 4
    and 7.3.3 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.3 Patch 4
    and 7.3.3 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ15494

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-15

  • Closed date

    2019-12-08

  • Last modified date

    2019-12-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
08 December 2019