IBM Support

IJ15260: RISK MANAGER CAN STALL/HANG ON THE BACKUP OF A DEVICE WITH A FIREWALL_DEVICE_CONFIG THAT HAS A HIGH ROW COUNT

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APAR status

  • Closed as program error.

Error description

  • It has been identified that performing a QRadar Risk Manager
    (QRM) backup on devices with a very high row count in
    firewall_device_config can cause QRM to stall/hang.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 4.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ15260

  • Reported component name

    QR RISK MANAGER

  • Reported component ID

    5725QRMSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-04

  • Closed date

    2019-08-16

  • Last modified date

    2019-08-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR RISK MANAGER

  • Fixed component ID

    5725QRMSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQQU","label":"IBM Security QRadar Risk Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
16 August 2019