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IJ14209: TIME SERIES DATA ERROR GENERATED WHEN FILTERING ON AN AGGREGATED CUSTOM PROPERTY USING MAXIMUM OR MINUMUM

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APAR status

  • Closed as program error.

Error description

  • It has been identified that viewing Time Series Data displays
    an error when filtering on an aggregated custom property using
    Maximum or Minimum.
    The error generated in the QRadar User Interface is similar to:
    "There was an issue with generating time series.
    UIFrameworksException: unable to create TopN cursor"
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occurring:
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch] createTopNSearch: [ERROR]
    [NOT:0000003000][1.1.1.1/- -] [-/- -]Unable to create TopN
    cursor.
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch] java.lang.ClassCastException:
    com.q1labs.cve.counters.CounterFactory$5 incompatible with
    com.q1labs.frameworks.nio.IKeySerializer
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    com.q1labs.cve.aggregation.props.AggregatedRecordPropertyBase.ke
    yFromString(AggregatedRecordPropertyBase.java:174)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    com.q1labs.cve.aggregation.props.AggregatedRecordProperty.keyFro
    mString(AggregatedRecordProperty.java:9)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    com.q1labs.cve.utils.CVEUtils.havingCriteria(CVEUtils.java:857)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    com.q1labs.ariel.ui.UIArielServices.setAggFiltersForTopNSearch(U
    IArielServices.java:11232)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    com.q1labs.ariel.ui.UIArielServices.createTopNSearch(UIArielServ
    ices.java:11023)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    com.q1labs.ariel.ui.UIArielServices.createTopNSearch(UIArielServ
    ices.java:10773)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    sun.reflect.GeneratedMethodAccessor406.invoke(Unknown Source)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    AccessorImpl.java:55)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    java.lang.reflect.Method.invoke(Method.java:508)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    com.q1labs.uiframeworks.application.ReflectiveExportedMethod.cal
    lWithContext(ReflectiveExportedMethod.java:170)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    com.q1labs.uiframeworks.application.ComponentExportedMethod.call
    (ComponentExportedMethod.java:62)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    com.q1labs.uiframeworks.application.ExportedMethod.call(Exported
    Method.java:146)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    com.q1labs.core.ui.servlet.RemoteJavaScript.doGet(RemoteJavaScri
    pt.java:366)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    com.q1labs.core.ui.servlet.RemoteJavaScript.doPost(RemoteJavaScr
    ipt.java:609)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    javax.servlet.http.HttpServlet.service(HttpServlet.java:661)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    com.q1labs.uiframeworks.servlet.HttpServlet.service(HttpServlet.
    java:22)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    org.apache.catalina.core.ApplicationFilterChain.internalDoFilter
    (ApplicationFilterChain.java:231)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    org.apache.catalina.core.ApplicationFilterChain.doFilter(Applica
    tionFilterChain.java:166)
    [tomcat.tomcat] [admin@127.0.0.1 (1719)
    /console/JSON-RPC/QRadar.createTopNSearch
    QRadar.createTopNSearch]    at
    org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.ja
    va:52)
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 patch 2.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 patch 2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ14209

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-27

  • Closed date

    2019-06-03

  • Last modified date

    2019-06-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
03 June 2019