IBM Support

IJ13900: INCORRECT NETWORK PORT ORDER DISPLAYED IN 'CONFIGURE QNI PORTS' WINDOW COMPARED TO THE BACK OF THE QNI APPLIANCE

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APAR status

  • Closed as program error.

Error description

  • It has been identified that when performing a QRadar Network
    Insights setup, in Admin tab -> System & License Management ->
    Deployment Action -> Add Host
    network jack port order displayed is incorrect, from left to
    right in the "Configure QNI Ports" window compared to the
    actual network port order on the back of the QNI appliance.
    - It should be from left to right ports 3,2,1,0: ports 0 and 1
    are IN while ports 2 and 3 are OUT but it is displayed in
    reverse order in the User Interface window.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 3.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 3.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ13900

  • Reported component name

    QR INCIDENT FOR

  • Reported component ID

    5725QIFSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-15

  • Closed date

    2019-07-25

  • Last modified date

    2019-07-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QR INCIDENT FOR

  • Fixed component ID

    5725QIFSW

Applicable component levels

  • R732 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SS6E69","label":"IBM QRadar Network Insights"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":""},{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSUK44","label":"IBM Security QRadar Incident Forensics"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":""}]

Document Information

Modified date:
25 July 2019