IBM Support

IJ13407: INTERNAL SERVER ERROR 500 OCCURS WHEN ATTEMPTING TO CREATE OR EDIT A LOG SOURCE WITH CUSTOM VALIDATION FROM USING API.

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APAR status

  • Closed as program error.

Error description

  • It has been identified that a 500 Error is generated from the
    Log Source API when attempting to create or edit a log source
    that involves a custom validator.
    Messages similar to the following might be visible in
    /var/log/qradar.error when this issue is occurring:
    [tomcat.tomcat] [admin@127.0.0.1 (4594)
    /console/restapi/api/config/event_sources/log_source_management/
    log_sources/82] java.lang.ClassCastException:
    [Ljava.lang.Object; incompatible with [Ljava.net.URL;
    [tomcat.tomcat] [admin@127.0.0.1 (4594)
    /console/restapi/api/config/event_sources/log_source_management/
    log_sources/82]    at
    com.ibm.si.data_ingestion.api.impl.logsource.util.CustomValidato
    rLoader.getProtocolSpecificJars(CustomValidatorLoader.java:212)
    [tomcat.tomcat] [admin@127.0.0.1 (4594)
    /console/restapi/api/config/event_sources/log_source_management/
    log_sources/82]    at
    com.ibm.si.data_ingestion.api.impl.logsource.util.CustomValidato
    rLoader.loadValidatorClass(CustomValidatorLoader.java:144)
    [tomcat.tomcat] [admin@127.0.0.1 (4594)
    /console/restapi/api/config/event_sources/log_source_management/
    log_sources/82]    at
    com.ibm.si.data_ingestion.api.impl.logsource.util.CustomValidato
    rLoader.access$000(CustomValidatorLoader.java:31)
    [tomcat.tomcat] [admin@127.0.0.1 (4594)
    /console/restapi/api/config/event_sources/log_source_management/
    log_sources/82]    at
    com.ibm.si.data_ingestion.api.impl.logsource.util.CustomValidato
    rLoader$1.load(CustomValidatorLoader.java:61)
    [tomcat.tomcat] [admin@127.0.0.1 (4594)
    /console/restapi/api/config/event_sources/log_source_management/
    log_sources/82]    at
    com.ibm.si.data_ingestion.api.impl.logsource.util.CustomValidato
    rLoader$1.load(CustomValidatorLoader.java:58)
    [tomcat.tomcat] [admin@127.0.0.1 (4594)
    /console/restapi/api/config/event_sources/log_source_management/
    log_sources/82]    at
    com.google.common.cache.LocalCache$LoadingValueReference.loadFut
    ure(LocalCache.java:3599)
    [tomcat.tomcat] [admin@127.0.0.1 (4594)
    /console/restapi/api/config/event_sources/log_source_management/
    log_sources/82]    at
    com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.j
    ava:2379)
    [tomcat.tomcat] [admin@127.0.0.1 (4594)
    /console/restapi/api/config/event_sources/log_source_management/
    log_sources/82]    at
    com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(Local
    Cache.java:2342)
    [tomcat.tomcat] [admin@127.0.0.1 (4594)
    /console/restapi/api/config/event_sources/log_source_management/
    log_sources/82]    at
    com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2
    257)
    [tomcat.tomcat] [admin@127.0.0.1 (4594)
    /console/restapi/api/config/event_sources/log_source_management/
    log_sources/82]    ... 63 more
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ13407

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-11

  • Closed date

    2019-03-28

  • Last modified date

    2019-03-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
28 March 2019