IBM Support

IJ12277: PROCESSOR MANAGED HOSTS INSTALLED AS TYPE "SOFTWARE" GENERATE ERROR WHEN ATTEMPTING TO BE REMOVED FROM DEPLOYMENT

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APAR status

  • Closed as program error.

Error description

  • It has been identified that attempting to a remove a QRadar
    processor (Event or Flow) from a QRadar deployment can fail and
    generate an error similar to the following if they if was built
    as type "Software" at version 7.2.x and then upgraded to 7.3.1
    There are not enough unallocated EPS in the pool to maintain
    the event rate limits that are assigned to managed hosts
    or
    There are not enough unallocated FPM in the pool to maintain
    the flow rate limits that are assigned to managed hosts
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.0.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.0.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ12277

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-21

  • Closed date

    2020-03-18

  • Last modified date

    2020-03-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
27 March 2020