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IJ11032: HOVER OVER OF AN IP ADDRESS'S GEOGRAPHIC FLAG CAN SOMETIMES SHOW INCORRECT INFORMATION

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APAR status

  • Closed as program error.

Error description

  • It has been identified that when looking in the Log Activity
    table and performing a mouse pointer hover over of an IP's
    flag, the tooltip that displays geographic details of the IP
    (eg. physical and registered countries and continents for that
    IP) can sometimes display incorrect information.
    When a location object retrieved from MaxMind does not have a
    set country (null), QRadar attempts an alternative method for
    obtaining the country name that is based on the System
    Setting's "Country Selection" option.  This can sometimes cause
    incorrect names to be displayed.
    For example: When the Country Selection setting is
    "Registered", but QRadar is attempting to retrieve the Physical
    country/continent name.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 3.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 Patch 3.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ11032

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-11-05

  • Closed date

    2019-07-25

  • Last modified date

    2019-07-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
25 July 2019