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IJ08089: QFLOW PROCESS CAN FAIL ON A MANAGED HOST WHILE APPENDING MESSAGE TEXT SEQUENCE NUMBERS WHEN RECEIVING NETFLOW

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APAR status

  • Closed as program error.

Error description

  • It has been identified that the Qflow process on a Managed Host
    can sometimes fail while appending message text verification of
    sequence numbers when receiving Netflow.  The /store/tmp/
    partition on the managed host can accumulate files with names
    similar to "core.12345" and
    "javacore.20180505.12345.1234.1234.txt" when this issue is
    occurring.
    If the affected partition reaches 95% used, QRadar services are
    shut down until brought below 92% used.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 731 patch 6.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 731 patch 6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ08089

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-07-31

  • Closed date

    2018-09-18

  • Last modified date

    2018-09-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"731","Edition":""}]

Document Information

Modified date:
18 September 2018