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IJ06087: REPORTS AUTHORED BY NON-ADMIN USER AND SHARED TO OTHER NON-ADMIN USER ARE NOT VISIBLE AFTER AUTHOR DELETED

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APAR status

  • Closed as program error.

Error description

  • It has been identified that reports authored by a QRadar
    non-admin user and then shared to other non-admin users are no
    longer visible to those non-admin users once the author user
    account is deleted from QRadar.
    
    Messages similar to the following might be visible in
    /var/log/qradar.log when this issue is occuring:
    
    [tomcat.tomcat] [admin@127.0.0.1 (3505)
    /console/restapi/api/reporting/templates/test%2523%2524%25233fcd
    f306-c192-4095-87a3-9fed4f099ea7]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][127.0.0.1/- -] [-/- -]Deleting Template:
    Report Template:
    "test#$#3fcdf306-c192-4095-87a3-9fed4f099ea7".HOURLY
    [reporting_executor.reporting_executor] [main]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Deleting Template:
    Report Template:
    "test#$#3fcdf306-c192-4095-87a3-9fed4f099ea7".HOURLY
    [tomcat.tomcat] [admin@127.0.0.1 (4169)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4169)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4187)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4187)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4199)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4199)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4208)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4208)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4251)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4251)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4295)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4295)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4328)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    [tomcat.tomcat] [admin@127.0.0.1 (4328)
    /console/do/core/genericsearchlist]
    com.q1labs.reporting.ReportServices: [INFO]
    [NOT:0000006000][172.16.198.13/- -] [-/- -]Template
    '/store/reporting/templates/test#$#3fcdf306-c192-4095-87a3-9fed4
    f099ea7.xml' not found. Most likely cause: template was deleted
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.3.2 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ06087

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-04-30

  • Closed date

    2019-05-14

  • Last modified date

    2019-05-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":""}]

Document Information

Modified date:
14 May 2019