IBM Support

IJ03437: QRADAR COMPONENTS CAN SOMETIMES BE REMOVED WHEN ADDING A NEW MANAGED HOST TO A QRADAR DEPLOYMENT

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APAR status

  • Closed as program error.

Error description

  • It has been identified that during the process of adding a new
    Managed Host to a QRadar deployment that QRadar components can
    sometimes be removed from a deployment.
    
    For example:
    Managed Hosts that are in the ADDING or
    ADD_FAILED_RETRY_CONNECTION state in the managedhost and
    serverhost tables can cause the qvmprocessor components to be
    removed during the rewrite of the deployment.xml file after the
    Admin tab, Actions drop down, Deploy Full Configuration is
    performed.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.4.2.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.4.2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ03437

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    728

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-01-19

  • Closed date

    2020-11-27

  • Last modified date

    2020-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSBQAC","label":"IBM QRadar SIEM"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"728"}]

Document Information

Modified date:
28 November 2020