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IJ02819: '...SENT A TOTAL OF XXXX EVENT(S) DIRECTLY STORAGE...QUEUE IS AT 0 PERCENT CAPACITY" DURING OVER LICENSE EPS SPIKES

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APAR status

  • Closed as program error.

Error description

  • It has been identified that QRadar System Notification messages
    similar to the following might be visible during times of EPS
    (Events Per Second) "over license" spikes:
    
    Dec  7 11:25:44 127.0.0.1
    [[type=com.eventgnosis.system.ThreadedEventProcessor][parent=<ho
    stname>:ecs-ep/EP/Processor2]] com.q1labs.semsources.cre.CRE:
    [WARN] [NOT:0080004101][127.0.0.1/- -] [-/- -]Custom Rule
    Engine has sent a total of 91790 event(s) directly to storage.
    2726 event(s) were sent in the last 60 seconds.  Queue is at 0
    percent capacity.
    
    or
    
    Dec 11, 2017, 6:57:46 AM System Notification-2 :: siem Oct 11
    06:57:45 127.0.0.1
    [[type=com.eventgnosis.system.ThreadedEventProcessor][parent=<ho
    stname>:ecs-ec/EC/Parsing/DSM_Normalize]]
    com.q1labs.semsources.filters.normalize.DSMFilter: [WARN]
    [NOT:0080004101][127.0.0.1/- -] [-/- -]Device Parsing has sent
    a total of 370 event(s) directly to storage. 66 event(s) have
    been sent in the last 60 seconds.  Queue is at 0 percent
    capacity.
    
    Contact Support to identify if this particular issue is
    affecting your system when seeing the System Notifcations above.
    

Local fix

  • No workaround available.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 731 Patch 4
    interimfix 1 and 731 Patch 5.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 731 Patch 4
    interimfix 1 and 731 Patch 5.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ02819

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-12-21

  • Closed date

    2018-07-27

  • Last modified date

    2018-07-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":""}]

Document Information

Modified date:
27 July 2018