IBM Support

IJ02816: APPLICATION DATA CONTINUES TO BE SENT TO THE ASSET MODEL AFTER DISABLING 'CLIENT APPLICATION PROFILING'

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APAR status

  • Closed as program error.

Error description

  • It has been identifed that client application data continues to
    be sent to the QRadar Asset model after setting 'Client
    Application Profiling" (located in Admin tab -> Asset Profiler
    Configuration) to False.
    This issue is caused by a required service restart that does
    not occur to fully implement the changes.
    

Local fix

  • After changing the setting to False in the User Interface:
    
    Perform a Deploy Full Configuration (Admin tab, Advanced drop
    down menu)
    
    or
    
    Using an SSH command line interface session to Flow processor
    appliances, restart the ecs-ep process:
    
    QRadar 7.2.x
    # service ecs-ep restart
    
    QRadar 7.3.x
    # systemctl restart ecs-ep
    
    **Note** An interuption in QRadar occurs until all required
    services are restarted.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 728 patch 14
    and 731 patch 6.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 728 patch 14
    and 731 patch 6.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ02816

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-12-21

  • Closed date

    2018-10-25

  • Last modified date

    2018-10-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":""}]

Document Information

Modified date:
25 October 2018