IBM Support

IJ02465: ISSUES CAN BE ENCOUNTERED AFTER PATCHING A HIGH AVAILABILITY PRIMARY HOST THAT WAS REBUILT USING HA RECOVERY PROCEDURE

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APAR status

  • Closed as program error.

Error description

  • It has been identified that a QRadar Primary High Availability
    appliance (Console or Managed host) might not work correctly
    after a QRadar patching attempt when that appliance has been
    recovered using the HA Recovery procedure for a Primary Host.
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 7.2.8 patch
    14, 7.3.1 patch 8 and 7.3.2 GA.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 7.2.8 patch
    14, 7.3.1 patch 8 and 7.3.2 GA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ02465

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    728

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-12-06

  • Closed date

    2019-03-07

  • Last modified date

    2019-03-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"728","Edition":""}]

Document Information

Modified date:
07 March 2019