IBM Support

IJ01089: HIGH CPU LOAD OBSERVED AFTER UPGRADING WINCOLLECT TO VERSION 7.2.7 AND USING MSEVEN6

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APAR status

  • Closed as program error.

Error description

  • It has been observed in some instances, that there is a higher
    than expected CPU usage (load) on systems that are being polled
    with MSEVEN6 after upgrading WinCollect to version 7.2.7.
    

Local fix

  • MSEVEN can be selected for use within the Log Source User
    Interface to alleviate the higher than expected CPU usage.
    MSEVEN6 is required to gather more details from events (Process
    Path & Opcodes), so to continue to use it, increase the polling
    interval from the default (3 seconds) to 10 seconds.
    

Problem summary

  • It has been observed in some instances, that there is a higher
    than expected CPU usage (load) on systems that are being polled
    with MSEVEN6 after upgrading WinCollect to version 7.2.7.
    

Problem conclusion

  • This issue was fixed in WinCollect version 7.2.8.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ01089

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    720

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-27

  • Closed date

    2018-07-10

  • Last modified date

    2018-07-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"720","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
10 July 2018