IBM Support

IJ00971: AN APPLICATION ERROR MAY OCCUR IN THE OFFENSE TAB WHEN THE END TIME FOR AN OFFENSE IS IN THE FUTURE

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APAR status

  • Closed as program error.

Error description

  • Should the system time be set in the future, It can affect both
    Offense and Event end times. An application may be seen when
    you click the offense tab.
    
    
    To determnine if you are seeing this issue please look in
    /var/log/qradar/error for messages similar to this:
    
     ::ffff:127.0.0.1 [tomcat] [User@192.168.0.23
    (4594) /console/do/sem/offensesearch]
    com.q1labs.uiframeworks.action.ExceptionHandler: [INFO]
    [NOT:0000006000][127.0.0.1/- -] [-/- -]Following message
    suppressed
    3 times in 300000 milliseconds
    ::ffff:127.0.0.1 [tomcat] [User@192.168.0.23
    (4594) /console/do/sem/offensesearch]
    com.q1labs.uiframeworks.action.ExceptionHandler: [ERROR]
    [NOT:0000003000][127.0.0.1/- -] [-/- -]Root cause:
    ::ffff:127.0.0.1 [tomcat] [User@192.168.0.23
    (4594) /console/do/sem/offensesearch]
    com.q1labs.frameworks.exceptions.RangeException: Expecting
    magnitude
    value in range '0' and  '100' not '273'
    ::ffff:127.0.0.1 [tomcat] [User@192.168.0.23
    (4594) /console/do/sem/offensesearch]    at
    com.q1labs.frameworks.util.Range.assertValidRange(Range.java:135
    )
    

Local fix

  • Contact Support for a possible workaround that might address
    this issue in some instances.
    

Problem summary

  • This issue was fixed in QRadar QRM QVM release of 731 Patch 4
    interimfix 01, 728 Patch 12 and 731 Patch 5.
    

Problem conclusion

  • This issue was fixed in QRadar QRM QVM release of 731 Patch 4
    interimfix 01, 728 Patch 12 and 731 Patch 5.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ00971

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    728

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-10-24

  • Closed date

    2018-06-26

  • Last modified date

    2018-07-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"728","Edition":""}]

Document Information

Modified date:
27 July 2018