IC66807: CAN'T START TDS [Tivoli Directory Server] SERVICE VIA WINDOWS SERVICES

DB2 Version 9.7 Fix Pack 2 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 3 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 3a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 4 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 5 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 6 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 7 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 8 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9a for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 9 for Linux, UNIX, and Windows
DB2 Version 9.7 Fix Pack 10 for Linux, UNIX, and Windows

APAR status

• Closed as program error.

Error description

• Problem: Customer starts db2 instance fine but getting error
  when trying to start TDS (Tivoli directory Server) thorugh
  Windows services. Error occurs when TDS attempts to connect to
  db2.
  
  The following errors appear in TDS log:
  
  .......GLPSRV200I Initializing primary database and its
  connections.
  
  ...... GLPRDB001E Error code -1 from function:"
  SQLConnect " testinst .
  
  .......GLPRDB004E The directory server is unable to
  connect to the database.
  
  .......GLPSRV064E Failed to initialize be_config.
  
  
  In the db2diag.log, the following entries can be seen:
  
  2009-10-22-20.15.11.171000+330 E3373F381          LEVEL: Error
  (OS)
  PID     : 3692                 TID  : 3020        PROC :
  ibmslapd.exe
  INSTANCE: TESTINST             NODE : 000
  EDUID   : 3020
  FUNCTION: DB2 UDB, oper system services,
  sqloGetCurrentSessionId, probe:10
  MESSAGE : ZRC=0x83000005=-2097151995
  CALLED  : OS, -, OpenProcessToken
  OSERR   : 5 "Access is denied."
  
  2009-10-22-20.15.11.171000+330 E3756F381          LEVEL: Error
  (OS)
  PID     : 3692                 TID  : 3020        PROC :
  ibmslapd.exe
  INSTANCE: TESTINST             NODE : 000
  EDUID   : 3020
  FUNCTION: DB2 UDB, oper system services,
  sqloGetCurrentSessionId, probe:10
  MESSAGE : ZRC=0x83000005=-2097151995
  CALLED  : OS, -, OpenProcessToken
  OSERR   : 5 "Access is denied."
  
  
  
  
  This works fine on Windows 2003 and is only failing on Windows
  2008( or Vista ) or above.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * ALL                                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * CAN'T START TDS [Tivoli Directory Server] SERVICE VIA        *
  * WINDOWS                                                      *
  * SERVICES                                                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to 9.7fp2                                            *
  ****************************************************************
  

Problem conclusion

• 9.7fp2 has fix.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

  JR35645

• APAR is sysrouted TO one or more of the following:

  IC66835

Fix information

• Fixed component name

  DB2 FOR LUW

• Fixed component ID

  DB2FORLUW

Applicable component levels

• R970 PSY

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