HE12151: IBM Content Collector Search in the Lotus Notes search bar does not return results from the user's mail database

4.0.0.3-IBM-ICC-FP003
IBM Content Collector V4.0 Fix Pack 3

APAR status

• Closed as program error.

Error description

• When searching with Content Collector Search in the Lotus Notes
  search bar, search results are returned only for documents
  archived in IBM FileNet P8 repositories.
  No results are returned from the client user's mail database.
  

Local fix

• N/A
  

Problem summary

• No search results are returned from the client's user database
  when searching with Content Collector Search on the Lotus Notes
  search bar because a particular document could not be parsed by
  the Domino Java API. These types of documents will be skipped in
   future.
  

Problem conclusion

• Starting with IBM Content Collector 4.0.0.2 LA016 and 4.0.0 Fix
  Pack 3, the problem has been fixed.
  1. Install the fix.
  2. If you do not use the embedded web application server,
  perform the following steps:
      a) Copy the ewas_contentcollectorsearch ear file from the
  transferDirectory subdirectory in the AFUWeb directory on the
  IBM Content Collector server to the target machine where the web
  application server is located.
      b) Remove the Content Collector web applications by running
  the afu_ewas_undeploy script (this script does not delete the
  WAS profile) followed by the afu_ewas_deploy script.
      c) Start the IBM Content Collector Web Application service.
   3. Enable Content Collector Search in the Lotus Notes search
  bar by installing the Content Collector Search plug-in on the
  client machines. For details, see:
  http://www.ibm.com/support/knowledgecenter/api/content/SSAE9L_4.
  0.0/com.ibm.content.collector.doc_kc/unified_search/t_afu_deploy
  ing_search_to_update_site.html
  

Temporary fix

• Fix provided in 4.0.0.2-IBM-ICC-Server-LA016
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ICC FOR EMAIL

• Fixed component ID

  5724V5700

Applicable component levels

• R400 PSY

     UP