Accessing the IBMElectronic Support portal

Using the IBM® Electronic Support portal, you can view service information that is reported by IBM Electronic Service Agent. You can also search all content by using advanced search capabilities, open and manage service requests, receive support content notifications by platform or individual product, and view call home problem events.

You can access the IBM Electronic Support portal at the following web addresses:

http://support.ibm.com: A portfolio of tools and resources to keep your systems, software, and applications to run smoothly.
http://www-01.ibm.com/support/electronicsupport/: The support portal to view contracts, inventory, heartbeat of your systems.

Note: To use some of the functions that are found on the IBM Electronic Support portal, such as viewing service information or call home events, you must provide an IBM ID.