HP ServiceManager

The Gateway for HP ServiceManager is a fully functional bidirectional gateway.

Alerts forwarded from the ObjectServer through the gateway form HP ServiceManager Incident Management tickets. Both systems work together to create and update alerts and tickets. Any change made to a alert or a HP ServiceManager Incident Management ticket is reflected in its associated alert or ticket.

For details about how to download the most recent version of the gateway, see the following Release Notice on the IBM Software Support website:

http://www-01.ibm.com/support/docview.wss?uid=swg21674676

This guide contains the following sections: