About the End of Service report

The End of Service report helps you determine if any of the products contained in your software instances are approaching or have reached end of service support so that you can plan for future upgrades and migrations.

The items displayed in this report are described in the following sections:

To retrieve the end of service information for a product, click Retrieve End of Service Information. For more details, see help topic Retrieving product information from product information files.

To generate the End of Service report, complete the steps provided in help topic Creating the End of Service report.

End of Service Timeline

The end of service timeline is a visual representation of the information displayed in the Software Instances by Product table. You can use the timeline to quickly determine in which months support services will end for your products. To display the legend for the timeline, click View Legend in an End of Service report. The legend summarizes the information provided in this section.

Figure 1 depicts the end of service timeline.
Figure 1. End of service timeline
Screen capture of the end of service timeline.
The timeline contains 36 bars, which represent the following months:
  • Past Months. Seventeen bars represent the months that occurred before the current month.
  • Current Month. One bar represents the month in which the current date occurs.
  • Near Future Months. Six bars represent the months that will occur within six months after the current month.
  • Distant Future Months. Twelve bars represent the months that will occur more than six months after the current month.

Each bar in the timeline has a label for the month and year the bar represents. The first and last bars have the label <=month-name and >=month-name, where month-name is the latest or earliest month the bar represents. For some bars, the year is explicitly stated. Other bars inherit the year from the last preceding bar that has a year explicitly stated.

If the end of service date for a product occurs within the months included in the timeline, one of the following status icons is displayed for that product:
  • Critical alert or error icon The end of service date has passed.
  • Major warning icon The end of service date equals the current date or will occur within six months of the current date.
  • Warning icon The end of service date will occur more than six months after the current date.

To view information about the corresponding product, place your cursor over the status icon.

Columns in the Software Instances by Product table

Table 1. Columns in the Software Instances by Products table
Column Description
Product / Software Instance Name of the product or software instance. The tree has the following structure:
  • Product. Name of the selected products. To retrieve this information, complete the steps provided in help topic Retrieving product information from SMP/E global and target zones.
    • Software instance. Name of the software instances where the product is installed. If you click the name link, the View Software Instance page is displayed.
Release Version, release, and modification level of the product. The value has the format VV.RR.MM, where VV is the two-digit version, RR is the two-digit release, and MM is the two-digit modification level. To retrieve this information, complete the steps provided in help topic Retrieving product information from SMP/E global and target zones.
Product ID Identifier of the product. To retrieve this information, complete the steps provided in help topic Retrieving product information from SMP/E global and target zones.
Messages Indicator of whether a message has occurred for the product. If a message occurred, one of the following indicators is displayed:
  • Message ID. A single message exists. The ID of that message is displayed.
  • If multiple messages exist, one of the following is displayed:
    • Information icon Information. Information messages exist.
    • Warning icon Warning. Warning messages exist. Information messages might also exist.
    • Error icon Error. Error messages exist. Information and warning messages might also exist.

To display the messages, click the link or status icon. If a message ID is displayed, you can also view the message by hovering over the message ID link.
Vendor Name of the vendor that provides the product. To retrieve this information, complete the steps provided in help topic Retrieving product information from SMP/E global and target zones.
General Availability Date that a version or release of the product is available to all users. To retrieve this information, complete the steps provided in help topic Retrieving product information from product information files.
End of Service Last date on which the vendor will deliver standard support services for a given version or release of the product. This date is the general end of service date. It does not account for lifecycle extensions.
One of the following status icons is also displayed:
  • Critical alert or error icon The end of service date has passed.
  • Major warning icon The end of service date equals the current date or will occur within six months of the current date.
  • Warning icon The end of service date will occur more than six months after the current date.
  • Normal icon The end of service date has not been announced.

To retrieve this information, complete the steps provided in help topic Retrieving product information from product information files.
Additional Product Information URL that links to additional information about the product. This information can include, for example, product life cycle dates, product highlights, planning information, and technical descriptions. To retrieve this information, complete the steps provided in help topic Retrieving product information from product information files.
Product Information File Version Version of the most recent product information file that was retrieved that contains the corresponding product. The version represents the date that file was created or last updated. To retrieve this information, complete the steps provided in help topic Retrieving product information from product information files.
System z/OSMF host system that has access to the volumes and data sets where the software instance resides. For more information about systems, see help topic Defining your systems to z/OSMF.
Description Description of the software instance.
Activity For a software instance:
State of the software instance. One of the following values is displayed:
  • Blank. The software instance is not being modified or deployed.
  • Being deployed. The software instance is locked because it is either being deployed or replaced in a deployment that is in progress. You cannot modify or remove the software instance, and you cannot use another deployment to replace it. If the software instance is being replaced in an active deployment, you also cannot deploy the software instance.

    To complete these actions, wait until the current deployment is completed or cancel it. To display the message for the activity, click the lock icon or link.

  • Being modified. The software instance is locked because it is being modified by another user. You cannot modify, remove, or deploy the software instance, and you cannot use another deployment to replace it.

    To view the user ID of the user who is modifying the software instance and the date and time the user started modifying it, click the lock icon or the link. To obtain the lock for the software instance, complete the steps provided in help topic Locking objects in z/OSMF.

  • Being exported. The software instance is locked because it is being exported by another user. You cannot modify, remove, or deploy the software instance, and you cannot use another deployment to replace it.

    Once the jobs have been run and the portable copy of the software instance has been created, the export operation is complete.

Start of changeFor a product:
State of the product. One of the following values is displayed:
  • Blank. The product is not being modified.
  • Being modified. The product is locked because it is being modified by another user. You cannot modify or remove the product.

    To view the user ID of the user who is modifying the product and the date and time the user started modifying it, click the lock icon or the link. To obtain the lock for the product, complete the steps provided in help topic Locking objects in z/OSMF.

End of change
Start of changeSMP/E ManagedEnd of change Start of changeIndicates if a product is managed by SMPE or not.End of change
Global Zone CSI CSI data set that contains the global zone used to manage the software.
Target Zones Target zones in the specified global zone that describe the software.
Categories Categories to which the software instance is assigned.
Product, Feature, and FMID Information Retrieved Date and time the product, feature, and FMID information was last retrieved for the software instance. This field is blank if this information has not been retrieved. Otherwise, the date it was last retrieved is provided.

If the product, feature, and FMID information has not been retrieved recently, the information stored in z/OSMF might be incomplete, outdated, or incorrect.

To retrieve this information, complete the steps provided in help topic Retrieving product information from SMP/E global and target zones.
Last Modified Date and time the software instance was last modified.
Modified By User ID of the user who last modified the software instance.
Created Date and time the software instance was created.
Created By User ID of the user who created the software instance.
Locked Date and time the software instance was locked. This column is blank if the software instance is not currently locked.
Locked By User ID of the user who locked the software instance. This column is blank if the software instance is not currently locked.

Actions for software instances and products

The actions are described in the following tables:

Table 2. Targeted actions for products
Action Description
Expand Expand the selected parent nodes so that the rows that contain the corresponding child nodes are visible. This action is listed only when you are displaying the tree view of the table. To enable this action, you must select one or more rows that contain collapsed parent nodes.
Collapse Collapse the selected parent nodes so that the rows that contain the corresponding child nodes are hidden. This action is listed only when you are displaying the tree view of the table. To enable this action, you must select one or more rows that contain expanded parent nodes.
Table 3. Targeted actions for software instances
Action Description
View > Properties View the properties of a software instance. The properties include, but are not limited to, the global zone, target zones, and any additional data sets associated with the instance. To enable this option, select only one software instance.
Retrieve Product, Feature, and FMID Information Search the global zone and target zones associated with the selected software instance to obtain information about its products, features, and FMIDs. To enable this action, select only one software instance. This action is enabled only if the software instance has a global zone.
Maintenance Reports Generate reports about the selected software instance. The Maintenance Reports submenu lists the reports you can generate. Select one of the reports to proceed.

To enable the Software Instance Validation and Software Instance Comparison reports, select only one software instance. For all other reports, you can select multiple software instances.

For more information about each report, see help topic Generating reports about your software.
Table 4. General actions
Action Description
Retrieve End of Service Information Load product information files into z/OSMF so the content can be displayed in the different views and reports, as needed. Product information files contain information about one or more products, such as the product announce date, general availability date, and end of service date.
Table 5. Table actions
Action Description
Select All Select all of the rows in the table.
Deselect All Deselect all of the selected rows in the table.
Configure Columns Select the columns to display in the table, specify the order of those columns, and designate which columns should be fixed in position when the table is scrolled horizontally.
Hide Filter Row Remove the filter row from view. This action is listed only when the filter row is displayed in the table.
Show Filter Row Display the filter row. This action is listed only when the filter row is not displayed in the table.
Clear Sorts Clear the sort from all of the columns in the table. This action is disabled if no sorting is specified in the table.
Export Table Data Select one of the following options:
  • Current View: Export only the rows and columns that are currently included in the table.
  • All Data: Export all the rows and columns that are available for the table.
Print Table Data Select one of the following options:
  • Current View: Print only the rows and columns that are currently included in the table.
  • All Data: Print all the rows and columns that are available for the table.
Expand All Expand all of the parent nodes in the table so that all of the rows that contain child nodes are visible. This action is listed only when you are displaying the tree view of the table.
Collapse All Collapse all of the parent nodes in the table so that all of the rows that contain child nodes are hidden. This action is listed only when you are displaying the tree view of the table.
Switch to Tree View Display the hierarchical view of the table. This action is listed only when you are displaying the non-tree view of the table.
Switch to Non-Tree View Display the non-hierarchical view of the table. This action is listed only when you are displaying the tree view of the table.
Parent topic: Determining if your software is nearing end of service

Related tasks

Retrieving product information from SMP/E global and target zones
Retrieving product information from product information files