Using IP PrintWay basic mode diagnostic tools

These sections describe diagnostic tools you can use to collect information about software problems in IP PrintWay™ basic mode, including problems in Infoprint Coaxial Printer Support for z/OS®, 5655-N62. These tools can provide useful information to your service representative in the IBM® Support Center.

These sections describe how to:

• Submit APARs
• Trace IP PrintWay basic mode
• Obtain dumps for IP PrintWay basic mode

Related information:

• For more information about z/OS diagnostic tools, see z/OS MVS Diagnosis: Tools and Service Aids.
• For information about how to trace IP PrintWay extended mode, see Using Infoprint Server diagnostic tools.