Submitting APARs

Report any difficulties using IP PrintWay™ to your IBM® Support Center. If an APAR is required, the Support Center can tell you where to send the required diagnostic information.

When submitting an APAR, use one of these component IDs:

• 569504004: IP PrintWay basic mode
• 5647A01OP: IP PrintWay extended mode
• 5697F5103: Coaxial Printer Support

To determine if IP PrintWay extended mode is running, enter this MVS™ operator command from the console:

d a,l

If aopoutd is active, IP PrintWay extended mode is running.