Viewing action history and events for a device

Information about the actions and events that occurred on devices in the MaaS360® Portal.

1. From the MaaS360 Portal Home page, select Devices > Actions & Events.
2. Review the following information for an action or event:

   Option	Description
   Device Name	The name of the device.
   Platform	The platform of the device.
   Device ID	The MDM ID of the device.
   Action Date	The date that an action was taken on the device.
   Action	The action that was taken on the device.
   Action By	The user name of the administrator who performed the action on the device.
   IP Address	The IP address of the device.
   Status	The status of the action taken on the device. Note: For the Change Policy action taken on a device, the status column displays the current policy distribution status for the device. For more information on various policy distribution statuses, see Viewing device history in the MaaS360 Portal.
   Comments	Any comments that are included with the action.
   Error Description	Describes any errors on the device from the action that is taken on the device.

3. Optional: Click Customize Columns. Choose one of the following actions, and then click Save to customize the column:
   • To add or remove columns, check or clear column names.
   • To reorder columns, hold and drag a column to a new position.
   • To display default columns on the page, click Default.
4. Optional: Select a column name to filter action history based on the status of an action such as completed, pending, failed, timed out, or canceled. You can also upload a diagnostic log.
5. Optional: Click Reset Filters to remove filters and to display a history of actions and events.
6. Optional: Click Refresh to refresh actions and events that are displayed on the page.
7. Click Export to export the history of actions and events to a .csv file or to an Excel spreadsheet.