Configuring app settings in the MaaS360 Portal

Follow these steps to configure app settings for administrators.

Procedure

  1. From the MaaS360® Portal Home page, select Setup > Settings, and then click App Settings. You can also navigate to the App Catalog settings from Apps > Catalog > More > App Settings.
  2. Review the following Basic App Catalog settings:
    Option Description
    Catalog Settings
    • Simple Mode: Suggested for customers with fewer apps. All apps in the end-user App Catalog are displayed in a single pane.
    • Advanced Mode: Suggested for customers with many apps. The apps are separated into different sections to make it easy for users to explore and find apps. You can also mark certain apps as Featured apps to display those apps under the Featured section and highlight those apps in the auto-sliding carousel in the end-user App Catalog.
    Auto-Update Settings
    • Automatic Updates - Fully controlled by Administrator: Administrators can configure automatic app updates at the individual app level. If this setting is enabled, the Update Automatically field is displayed in the following workflows:
      • Add iTunes App Store app
      • iTunes App Store app summary
      • Upgrade Enterprise app for iOS
      • Enterprise app for iOS app summary
    • Automatic Updates - Fully controlled by End User: Users can configure the App Catalog to enable or disable app updates for all apps. If this setting is enabled, administrators cannot set up automatic app updates because the Update Automatically field is unavailable to administrators.
    • Disable Auto Update: Apps will not receive automatic updates. Users must install updates manually when an update is available for an app.
    Note: MaaS360 fetches the latest app updates for iTunes apps through a batch job that is executed once every 7 days and pushes the app updates as soon as they are available. Users should expect a delay in receiving the app updates after the update is available in the App Store. To receive important updates in 3 - 4 hours, users can select an app refresh through App Summary > Refresh App Details.
    App Review Settings If this setting is disabled, the following applies to app reviews and app ratings:
    • The Reviews section is disabled and hidden in the end-user App Catalog on iOS and Android devices for a customer. The user is not allowed to provide or view reviews for an app.
    • The Reviews from users section is disabled and hidden on the App Summary page in the Portal. App reviews are not visible to the administrator.
    • The Enterprise App Rating column in the App Catalog on the Portal is hidden. The app rating is not visible to users.
    Android Enterprise Settings The selected options are available for administrators when the Android Enterprise apps are added to the App Catalog.
    iOS App Management Settings
    • Select Default App Store Region for iOS devices: Displays the selected region as the default App Store region, but users can change the region in the end-user App Catalog.
    • Prompt User during enrollment to select Apple ID region for VPP Licensing: Users are prompted to select an Apple ID region for Apple Volume Purchase Program (VPP) license during device enrollment.
    • Convert apps in the app catalog to managed on devices where they are installed from another source: MaaS360 prompts users to convert apps that are installed from other sources to managed apps. For iOS 9.0+ devices, MaaS360 automatically detects the list of unmanaged apps. Unmanaged apps on supervised devices are automatically converted to managed apps. On unsupervised devices, unmanaged apps are converted to managed apps when an administrator pushes an instant update or a user installs an update from the end-user App Catalog.
    Derived PIV Credentials Settings Certificate authority for Derived Credential Authentication: Choose one of the following certificate authorities to authenticate the mobile device personal identity verification (PIV) credentials:
    • Entrust
    • Purebred
    • Intercede
  3. Review the following Apps Purchase Program settings:
    Option Description
    Volume Purchase Program The Apple Volume Purchase Program (VPP) allows an organization to purchase Apple applications (apps) in bulk and distribute those apps to employees through MaaS360 MDM and the App Catalog. For more information, see Apple VPP Managed License Integration Guide.