Install a monitoring agent on Windows systems

Procedure

  1. Either download the software from Passport Advantage (see the download information on the ITCAM for Transactions Information Center) or use a product DVD.
  2. Log on to the Windows system using a user ID with the administrator authority. You must have administrator privileges to install Response Time monitoring agents.
    Important: On Windows systems, install agents using a local Administrator account rather than a domain account, such as an account defined by Active Directory. If the default Administrator account is not available, create a new local user account and add that account to the local Administrators’ group. You can then install agents using the new local user account.
  3. Start the installation wizard by double-clicking the setup.exe file in the \WINDOWS subdirectory. The Welcome window is displayed.
    Welcome window
  4. Click Next. The Install Prerequisites window is displayed.
    Install Prerequisites window
  5. Follow the instructions in the Install Prerequisites window and select the appropriate check boxes for the required versions of IBM Global Security ToolKit (GSKit) 7.0.3.18 or higher and IBM Java version 1.5.0 IBM Windows 32 build pwi32devifx-20070706 (SR5 + IZ00983). In the Choose common installation drive for both field, enter the drive on which to install the software, and then click Next to proceed with the installation process. Once installation of the prerequisite software is complete, you will be automatically returned to the IBM Tivoli Composite Application Manager for Transactions InstallShield Wizard.
  6. The Software License Agreement window is displayed. If you accept the terms of the license agreement, click Accept to continue, otherwise click Decline to stop the installation process. You must accept the terms of the license agreement to continue the installation process.
  7. Choose the directory where you want to install the product. The default directory is C:\IBM\ITM. Click Next to display the User Data Encryption Key window.
    Note: If there is an IBM Tivoli Monitoring monitoring agent on the computer, you cannot change the installation directory.
  8. Type a 32-character encryption key and click Next. You can use the default key. Do not use the = or ' or | characters in your key.
  9. Click Next to display the Select Features window.
    Select Features window
  10. Expand Tivoli Enterprise Monitoring Agents, and select the agents that you want to install from the provided list by selecting the check box next to the agent name. Leave the Tivoli Enterprise Monitoring Agent Framework check box selected.
    Remember: Depending on your operating system, some agents are not supported for installation. Before selecting one or more agents to install, ensure that they are supported on your operating system by checking the Prerequisites pages in the ITCAM for Transactions Information Center.
  11. Click Next to display the Agent Deployment window. If you are installing locally, do not select any agents. If you are deploying an agent to a remote server, select the agent to enable remote deployment. See Working remotely for further information.
    Agent Deployment window
  12. Click Next to display the Response Time Information window.
  13. Click Next to display the Start Copying Files window.
    Start Copying Files window
  14. Click Next to continue, or click Back to modify your selection.
  15. A message is displayed stating that you will not be able to cancel the installation or upgrade after this point. Click Yes to continue. Files will now be copied to your computer. This might take several minutes. A Setup Status window provides status messages about the installation progress.
  16. Before the Setup is complete, a Setup Type window is displayed.
    • The Configure Tivoli Enterprise Portal field is preceded by an asterisk, this indicates it is selected by default and cannot be cleared.
    • If you are not using SDA, select Install application support files for a Local/Remote Tivoli Enterprise Monitoring Server.
    Setup Type window
  17. Go to the Follow-up or related tasks section. Choose the Tivoli Enterprise Monitoring agent that you want to configure and continue the installation or configuration.

Follow-up or related tasks

Make sure to perform the following follow-up tasks: