Service procedures

Service procedures provide interfaces and functions for system service representatives to service an IBM® Data Engine for Analytics.

Starting the system console
Learn how to log in to the platform and storage management console and how to use its functions and features.
Viewing serviceable alerts
Learn how to view serviceable alerts.
Accessing the service interface
Learn how to access the service interface.
Checking the firmware level after a repair action
Learn how to set up the system firmware after a repair action.
Recovering after a switch replacement
Learn how to recover the switch configuration file from the backup image after replacing a switch.
Contacting IBM service and support for IBM Data Engine for Analytics
If you need service assistance with IBM Data Engine for Analytics, contact IBM service and support by telephone or through the IBM Support Portal.

Last updated: Tue, May 26, 2020