Integrating Watson Care Manager with your organization's identity provider
By default, the IBM App ID service authenticates users when they sign in to Watson Care Manager applications. If your organization has a Federated Identity Management arrangement with a third-party SAML identity provider like Keycloak, you can request that Watson Care Manager integrate with your identity provider. This means that your identity provider authenticates users' access to Watson Care Manager and other applications used by your organization, not IBM App ID.
About this task
You can request that Watson Care Manager integrate with a single identity provider for your organization. With this integration, users can sign in to Watson Care Manager with the user ID or email address that is stored by your organization's identity provider. For example, a username that is associated with your organization and not Watson Care Manager only. Your identity provider determines and manages users' password reset process and password rules.
Assuming they have access to both applications, users can SSO between Watson Care Manager and the Watson Care Manager Reporting applications, without having to sign in separately to each. Note: This integration does not support SSO between Watson Care Manager applications and the Connect applications.
To take advantage of this integration, complete the procedure.