Required information for API flows

Required information for inbound API flow

For an inbound API flow from your external system to Watson Care Manager, you must configure a specific Watson Care Manager endpoint (URL) and port number in your application. Your client executive provides you with this information.

For inbound mutual TLS authentication purposes, you must provide a client certificate to Watson Care Manager that includes its public key, any parent intermediate certificates, and the parent public root certificate to store in our environment.

Required information for outbound API flow

To enable an outbound API flow from Watson Care Manager to your external system, you must work with your client executive to establish network connectivity between Watson Care Manager and your application, and configure subscribers and subscriptions.

For network connectivity and allowlist purposes, you must provide the domain name or IP address of your application to your client executive.

In addition, you must register your application endpoint details and port number, by Configuring subscribers and managing subscriptions.

For outbound mutual TLS authentication purposes, Watson Care Manager provides you with a client certificate that includes its public key, any parent intermediate certificates, and the parent public root certificate that you must store in your external system environment.