Gathering diagnostic information

You might need to collect multiple pieces of data to accurately diagnose problems.

• Capture the MVS™ console messages.
• If the problem is caused by configuration issues or target server definitions, then save the configuration file.
• Capture the CSSMTP application log messages. See Steps for gathering log information for details.
• If you get an abend during the CSSMTP application processing, messages and error-related information should be sent to the system console. A dump of the error is needed unless the symptoms already match a known problem. If an abend occurs, then save the resulting address space dump. See Diagnosing abends, loops, and hangs for details.