Use the Self
Service to view the IBM® Sterling Order Management System
application log files.
Before you begin
To view Sterling Order Management System logs, ensure that you are assigned the Developer or the Organization Administrator user role within the Self
Service.
Watch this video to learn how you can use Graylog to access and analyze log files for IBM Sterling Order Management System from the Self
Service.
Procedure
-
Open the Self
Service.
The Environments dashboard is displayed.
-
Click View Logs.
A new tab is opened in Graylog to display your requested logs. The
Streams tab is displayed.
-
Within the Streams tab, click the stream for the environment that you want
to view.
The stream for the specific environment that you want to view logs for is
displayed.
- You can use a search query to filter the log stream for viewing the log entries.
- By default, you can view the timestamp and the source for the log messages. You can expand the
messages and then select appropriate filters to view the logs.
- When you search a log, the log results open in a new window on the same page. Thus, all the
previously searched logs are also displayed on the same page. You can close or view the log
window(s) as required.
- To delete a search filter, click the Open action dropdown icon and select
Delete.
- A Yellow dot appears over the search icon to notify that there has been a change to the search
criteria after the last search execution. You can hover over the dot to view the notification.
- To view the searched logs by field,
- Click Fields icon in the left panel, select a field, click the arrow
icon, and select Show Top Values.
- Click the arrow icon next to the field name that you wish to view and select Show
document for value to view the log entry.
- You can select the sequenceid filter to view logs based on the sequence
of their event in Sterling Order Management System and are available with microsecond precision to
display the exact timestamp of the event.
